Privacy Policy

1. Scope of this policy

This policy applies to the FOREACH official website and its product search, technical tools, downloads, inquiry and contact features.

It does not govern third-party websites, platforms or services reached through external links. Those services process information under their own privacy policies.

2. Information we may collect

We process information only to the extent reasonably necessary to operate the website, respond to business or technical requests and improve the website experience.

• Information you submit, such as your name, company, country or region, email address, telephone number, product requirements, inquiry details and attachments you choose to upload.
• Technical information required for operation and security, such as browser type, device type, access time, request status and network information.
• Website usage information generated after you consent to analytics cookies, such as pages visited, referring page, device category, browser category and feature interactions.
• Inputs entered into site search, product-selection queries or calculation tools so that the website can return the requested result.

3. How we use information

We may use relevant information to:

• Respond to product inquiries, technical questions, cooperation requests and other communications.
• Provide product search, fitting replacement search, fluid resistance calculations, downloads and other website functions.
• Create and manage inquiry records and arrange business or technical follow-up.
• Maintain security, diagnose errors, prevent misuse and improve website performance.
• With your consent, analyse page visits and feature usage to improve content and user experience.
• Comply with applicable requirements and protect the lawful interests of FOREACH, our customers and other parties.

4. Cookies and Google Analytics

The website uses an essential cookie to remember your privacy choice and loads Google Analytics only after you give consent.

The essential cookie “foreach_cookie_consent_v1” records whether analytics cookies are permitted and is currently stored for up to 180 days. It cannot be disabled in the settings panel because it is needed to remember your choice.

When analytics cookies are allowed, Google Analytics may use related cookies and website usage information to help us understand page visits and feature usage. We do not intentionally send names, email addresses, telephone numbers, inquiry text or attachment contents to Google Analytics.

Advertising personalisation storage is not currently enabled on this website. You can change or withdraw analytics consent through “Cookie settings” in the website footer.

5. Sharing and service providers

We may use service providers for website hosting, security, email communications and website analytics. They process information only as reasonably necessary to provide those services.

Where Google Analytics is used, related analytics information may be processed by Google under its service terms and privacy practices.

We do not disclose submitted personal information to unrelated third parties without a valid reason, except where required by law, needed to protect lawful interests, connected with a corporate transaction or authorised by you.

6. International processing

Because this website serves customers worldwide, some service providers or teams receiving business requests may be located outside your country or region.

Where information is processed across borders, we take reasonable measures in accordance with applicable requirements and relevant service arrangements.

7. Retention

We retain information only for as long as needed for the purposes described in this policy, business obligations, dispute resolution and applicable legal or compliance requirements.

Inquiry and business-contact information is retained according to the status of the communication, customer relationship and necessary business-record requirements. Google Analytics data is retained according to the period configured in our GA4 property.

When information is no longer required, we take reasonable steps to delete, anonymise or restrict further use.

8. Your choices and rights

Depending on applicable law, you may have the right to request access, correction, deletion or restriction of personal information, object to certain processing, withdraw consent or request a copy of relevant information.

Withdrawing analytics consent does not affect processing lawfully carried out before withdrawal. You can update your analytics choice through “Cookie settings” in the footer.

To protect information, we may need to verify your identity and the scope of a request before responding.

9. Security

We use reasonable technical and organisational measures to reduce the risk of unauthorised access, disclosure, alteration, loss or misuse.

No internet transmission or electronic storage method can be guaranteed to be completely secure.

10. Children

This website is primarily intended for business customers, engineers and industry professionals and is not directed to children.

We do not knowingly collect children's personal information through this website. Please contact us if such information has been submitted by mistake.

11. Changes to this policy

We may update this policy when website functions, service providers or applicable requirements change.

The updated version will be published on this page with a revised date. Material changes may also be communicated through a website notice or another appropriate method.

12. Contact us

For questions about this policy, cookie settings or our handling of personal information, contact FOREACH: